Write to us. A person replies.
No ticket queues, no chatbots. Pick the closest topic below — it tells us who should read your message.
Directly, without the form
You can skip this page entirely and email contact@svanai.com — the form only assembles the draft for you.
Response times
- Study-plan guidance — one business day
- Score review — one business day
- Billing & account — two business days
- Institutes — two business days
Response times are aims, not guarantees — a real person reads every message, in the order it arrives.